Office Supervisor urgently needed: Salary R16 000 per month

Pietermaritzburg, KwaZulu-Natal
R16 000 a month

Office Supervisor will be responsible to ensure that monthly targets set by Commercial Manager be broken down to daily target. effective communication with sales staff.

Duties

Ensure sales volumes are optimally controlled always through effective queue management (whenever there are more than 5 customers waiting in the queue).
Assist with que management if need be
Using of tablets to secure bookings while passengers are waiting
Shifting of staff to do Que management at ad hock basis
Ensure optimal ticket sales always by ensuring adequate staff are on duty.
Ensure shift roster is scheduled according to busy times
Ensure office link is completed to give transparency
Report on fluctuations in demand and supply, and the underlying reasons.
Daily Commercial call to be used as feedback
Assist with any ad-hoc assignments as per line management’s instructions.

Experience & Qualification

Have a proficient knowledge of the company, its divisions, associates, people products, terms and conditions, service and website.
Deliver exceptional service that exceeds customer’s expectations through proactive and appropriate solutions.
Good management skills and have the ability to motivate a sales team.
Research and provide legal opinions on a variety of issues and new business projects within the business to proactively identify, assess and manage legal risk.
Must assist in general administration duties.
Enjoy working independently as well as managing a team.
Assist fellow colleagues in the daily running of company related tasks.
Have a passion for working with people, and serving others as a coach and mentor.
Be focused on providing work of an extremely high quality, and take pride in your work.
Very good organizational skills.
Must be presentable, and well spoken.

Job Type: Full-time

Salary: R16,000.00 /month

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Source: Indeed