STR Administrator urgently needed: Salary R10 000 to R12 000 per month

Polokwane, Limpopo
R10 000 – R12 000 a month

We are looking for STR Administrator to ensure the quality of customer interaction and service (drive customer service excellence, ensure good communication with the customer, developing and fostering partnerships

Responsibilities

Ensuring that STR achieves the predetermined targets / budget
Telesales and maintenance of records / quotes register / advertising
Full responsibility to reserve, arrange delivery and collection of and manage overall control of short-term fleet units; responsible to schedule, plan and allocate drivers trips daily; responsible for all invoicing pertaining to transport
Full responsibility to ensure all documentation for the delivery of a forklift is accurate, complete and properly authorised (e.g. credit applications, signed contracts from clients, customer orders, etc.)
Full responsibility to manage cash sale account within certain parameters
Invoicing and costing daily
Liaise with debtors regarding accounts for new customers
Responsible for communication with the workshop re. preparation of machines prior to delivery
Responsible for all STR maintenance jobs within the Point of Sale module of the Kerridge system.
Facilitating customer complaints and queries; ensure it is followed through and communicates process/result to customers; foster and maintain a dedication to service excellence in every aspect of work carried out; ensure timeous feedback / communication to customers
General assistance to the manager as and when required

Requirements and Education

Grade 12 / Matric + minimum of 3 years relevant experience
Advanced / Expert Computer literacy in MS Outlook, Word and Excel
Understanding and working knowledge of Kerridge system – must be able to load information and draw reports

Job Type: Full-time

Salary: R10,000.00 to R12,000.00 /month

Experience:

STR Administrator: 1 year (Preferred)
Kerridge system: 3 years (Preferred)

Education:

High School (matric) (Preferred)

Apply Now

Source: Indeed