Connect with us

Hi, what are you looking for?

General Jobs

Customer Support Technician urgently needed: APPLY HERE

Customer Support Technician

Customer Support Technician urgently needed: APPLY HERE

Umhlanga, KwaZulu-Natal

The main purpose of this job is to ensure that returned faulty stock is repaired/tested efficiently and effectively in order to be able to meet SLA requirements set by the vendor and by Rectron, and ultimately ensure customer satisfaction.

Primary Objectives:

§ Timeously assess and repair jobs

Ensure set KPI’s are reached and maintained
Ensure effective customer communication
Effective follow up and Job checking
Report any incompatibility of products to management
Execute Rectron standards of excellence in all work completed.
Build good relationships with staff and customers, display a courteous and helpful attitude at all times.
Assist with other job related duties as and when required
Other duties as specified by your line manager
§ General admin and housekeeping

Education/Qualification, Skills and Experience


Relevant Technical Qualification
Skills & Competencies

Attention to detail
Problem Solving
Understanding of gross technical problems
Strong ability to work according to a time line and schedule
Ability to work under pressure
Well disciplined’ individual
Ability to effectively diagnose failures ensuring a low return rate
Experience (experience required for the job)

Minimum of 2 years’ experience in a technical environment

Job Type: Permanent


Technical: 2 years (Required)

Apply Now

Source: Indeed

You May Also Like

General Jobs

General Workers wanted immediately: Salary R5300 per month Construction Company has vacancies available for people in the region. Salary: R5300 Requirements Grade 10 Good...

Construction Jobs

Truck Loaders or General Workers for Construction Company wanted: Salary R5 300 per month Construction Company has vacancies available for people in the region....

General Jobs

General Labour wanted immediately: Salary R6 500 per month Pretea Hotel: General Labour location: Durban, KZN Protea Hotel is looking for unemployed people. Salary:...

Driving Jobs

Code 14 Driver needed urgently: APPLY HERE Job Type: Temporary Hendok one of the leading steel manufacturers based in Phoenix Industrial Park, Durban has...

Copyright © 2020 ZoxPress Theme. Theme by MVP Themes, powered by WordPress.