Sales and Telemarketing Jobs

Inbound Sales Specialist wanted immediately: APPLY HERE

Inbound Sales Specialist wanted immediately: APPLY HERE

Durban, KwaZulu-Natal


iKhokha is building our talent pipeline for future hires! We’re a team that hustles hard together! Do you want to join us on our journey?

We are looking for a determined and competitive Inbound Sales Specialist that will thrive in a demanding telesales environment. The role will be based at our iK digs in Umhlanga and report to the Digital Sales Manager.

If you got the sales record to prove it, then this could be the role for you!

So, what will you do?

You will be on the dialler, making calls and building your pipeline

You will have a passion for engaging with people

You will be a great listener

You will be an opportunist, always on the lookout for innovative ways to generate sales leads

You will be organised, systematic and stay on top of your administration

You be a çloser! Converting your calls to closed sales will come easily to you.

Deal Breakers:

Minimum 2- 3 years tele sales, combination of outbound & inbound sales related experience

Proven track record delivering on sales targets and successfully dealing with customer relationships

Excellent selling skills, communication skills both verbal and written

Must be able to communicate effectively in English and preferably one other South African language

Experience in using a CRM tool for managing customers is advantageous

Intermediate knowledge using Outlook, Word, Excel, PowerPoint

FICA training/experience advantageous

What are we looking for?

You will make cold sales calls from databases and/or lists found or referrals and setting up appointments

Generate sales calls from warm leads from various marketing channels and activities

Convert merchants within the sales funnel

Make post-sale calls and email follow-ups to ensure your customers are satisfied

Promotional or new product upsell/cross-sell/service calls

Research new sales leads

You will ensure all set company standards and targets achieved

Complete daily, weekly, monthly reporting and feedback loops as required

Provide proactive feedback regarding suggested changes or improvements to scripting, sales or service procedures that could improve the business

Sign-up merchants and assist them with FICA documentation required

Cold canvasing in line with monthly goals and target customer audience

Facilitate warmed leads with sign up process and documentation

Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly territory analysis

Monitor competition in the marketplace and share any relevant insights

Take full ownership and accountability for resolving customer complaints by investigating problems, offering solutions and making recommendations to management

You will maintain professional and technical knowledge through ongoing self and shared learning

Monitor and evaluate success and failure of conversion rates from the previous week and identify solutions to failed conversions.

Apply Now

Source: Indeed

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