Office Administrator / Receptionist wanted: Salary R10 000 to R14 000 per month

Woodmead, Gauteng
R10 000 – R14 000 a month

General description of the Job:

The Administration Clerk / Receptionist will assist with general administrative duties, following up on outstanding payments and Invoices from clients. Processing of medical service provider claims, you will be responsible for data capturing of all insurance work and should be able to pick up an assist on all work overflow. You will be responsible for all front desk reception duties, to be the first point of contact for our company and to welcome visitors.

Education, Experience and Other requirements:

Grade 12 with ( a certificate in administration will be an advantage)
Ability to operate a switchboard
At least 2 years’ experience in the managed healthcare funding, insurance and administration industry.
1 to 2 years’ experience as a receptionist / front office representative
Knowledge and understanding of procedure, diagnosis and coding as it applies to claims processing
Previous Medical Aid/Health Insurance experience
Knowledge, skills, and attitude:

Sound knowledge of Microsoft word and excel
Knowledge of Customer Service Principle and practices
Knowledge of Administrative Receptionist procedure
Good Numeric skills
Telephone etiquette a must
Knowledge of medical aid and health insurance products
Ability to build relationships with clients and providers
Diplomatic nature
Good problem-solving skills
Good Communication skills, verbal and written a must
Ability to apply benefit and protocol information to claims processing
Ability to apply knowledge of legislation to day to day work
Ability to be resourceful and proactive
Excellent organization skills
Ability to use own initiative, have a professional attitude and always be representable
Punctuality and Honesty a must
Meticulous in attention to detail
Analytic thinker
Flexible and Adaptable
Duties and Responsibilities included but not limited for all MSO Companies and subsidiaries:

All general and front office administrative duties/scanning and logging of all relevant documentation
Data capturing of all insurance work, claims and sensitive information to update client records
Liaise telephonically with medical schemes and providers
Work closely with other team members to ensure alignment of activities to achieve client SLA objectives
Manage the receipt and date stamping of paper claims and ensure that these are handed over and signed for by the relevant department
Ensure correct and accurate tariff level capturing to process according to member benefit
Answer, screen and forward incoming calls
Deal with queries from customers and clients
Ensure distribution of deliveries when required, accept and sign for deliveries
Process online DHL applications
Monitor Visitors access
Keep updated records of company telephone extensions
Act as the face of the company
Assist all departments with administration work and pick up on overflow of work
All-inclusive but not limited
*

Job Type: Full-time

Salary: R10,000.00 to R14,000.00 /month

Experience:

Claims Processing, diagnosis and coding: 1 year (Preferred)
Managed Healthcare Funding Insurance and Administration Ind: 2 years (Required)
Office Administration: 1 year (Required)
Receptionist / Front Office: 2 years (Required)

Education:

High School (matric) (Required)

Location:

Woodmead, Gauteng (Preferred)

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Source: Indeed