Receptionist wanted immediately: APPLY NOW

Umhlanga, KwaZulu-Natal
Posting Date Oct 28, 2019
Job Number 19151705
Job Category Administrative

Location Protea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Umhlanga Ridge, South Africa, South Africa VIEW ON MAP
Brand Protea Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

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Protea Hotels by Marriott® is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 90 hotels across South Africa, Zambia, Nigeria, Namibia, Ghana, Tanzania, and Uganda. If you have a passion for delivering every guest personalized service experience and desire to be part of the ‘Coolest Hotel Brand in South Africa’, join the Protea Hotels by Marriott® team today!

The successful candidate’s main responsibilities will be:

Acquisition and maintenance of our GUESTs

Meet and greet all GUESTs with a friendly and welcoming smile

Welcome and register GUESTS upon arrival

Deal with GUEST queries and requests and arrange assistance as necessary

Prepare GUEST folio and check GUEST out upon departure

Operate a switchboard and direct incoming calls, take and relay messages, execute wake-up calls, etc.

Will be required to take live booking inquiries and also follow through with the hotel’s reservation procedure

Assist with the successful enrolment of new Marriott Rewards members as per the daily target

Complete various aspects of Front Office administration as directed

Operate the hotel’s Property Management System: OPERA

The following are the requirements:

Matric certificate

Receptionist experience

Previous experience on Opera (PMS)

Must have computer skills

Friendly disposition with excellent communication skills

Excellent GUEST relations skills

Ability to work independently and as part of a TEAM

Must be Trustworthy

Positive attitude, enthusiasm and willingness to learn

Well-groomed, presentable and professional manner

Must be able to work shifts

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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Source: Indeed