Hotel Receptionist urgently needed: APPLY HERE

Tasks (include but not limited to):

Check-in and check-out of guests
Ensure accurate billing
Make travel arrangements for sightseeing and tours
Receive, store and deliver luggage and mail
Relieve night audit when necessary
Perform office duties
Receive reservations for accommodation from clients, either in person, online or by telephone, fax or email
Take guests’ details and allocate their rooms
Talk to transport carriers (such as airlines, bus companies and rental car agencies) to make and confirm travel arrangements for guests
Inform guests of the hotels services and facilities, policies and procedures
Provide tourist information to guests
Make reservations for sightseeing tours, restaurants, the cinema and live entertainment
Deal with enquiries and requests from guests
Take messages for guests
Finalise guests’ bills and issue receipts upon payment
Perform cashier duties and exchange foreign currency
Place guests’ possessions in a safe if requested
Coordinate the cleaning of guests’ personal laundry and room service deliveries
Follow in-house procedures to help ensure the security of guests and employees
Perform general secretarial duties, such as preparing correspondence and attending to incoming calls

Candidate’s minimum requirements:

Education:

Grade 12 or equivalent
Accommodation Certificate/ Hotel School diploma is advantageous
Work experience:
At least two years’ previous experience in the same or similar position in a four/five-star hotel
Familiar with all duties and procedures in Front Office Department
MS Office (Word, Excel and Email) is essential
One year’s Opera experience is essential
Valid Drivers licence

Apply Now

Source: Indeed