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Call Center Agent required urgently: Salary R3 500 to R16 000 per month

Call Center Agent required urgently: Salary R3 500 to R16 000 per month

Job Type: Full-time

We are looking for individuals with (Outbound) Call Center Sales Experience Must be Hard Working Goal Driven Energetic Positive Good Communication Skills Can Adapt Fast A Quick Thinker (able to think out of the box) A Team Player Should be able to work well under pressure and get work done.

Responsibilities and duties:

· Manage large amounts of outbound calls in a timely manner

· Follow communication “scripts” when handling different topics

· Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

· Seize opportunities to upsell products when they arise

· Build sustainable relationships and engage customers by taking the extra mile

· Keep records of all conversations in our call center database in a comprehensible way

· Frequently attend educational seminars to improve knowledge and performance level

· Meet personal/team qualitative and quantitative targets

Requirements and skills:

Previous experience in a customer support role
Track record of over-achieving quota
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively

Job Type: Full-time

Salary: R3,500.00 – R16,000.00 per month

Ability to commute/relocate:

Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (Required)


Cold calling: 1 year (Preferred)

Apply Now


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