Receptionist/ Customer Relations Agent wanted: APPLY NOW

Pretoria, Gauteng

Duties:

Answer, screen and divert all incoming calls
Forward all Messages via email
Report Switchboard Problems / Faulty lines
Keep record of internal telephone extensions and of Personnel movement
Receive all Visitors, Deliveries, and Parcels
Ensure that Reception and Boardroom areas are maintained
Maintain Boardroom diaries
Ensure Professional appearance & displays
Type draft Correspondence and General Typing
Keep necessary records and do filling
Ensure refreshment stock and arrangements
Assist in and log enquiries i.e. Products, Specials, Availability, Price, Consultants, Referrals
Update new and existing consultant information
Back up to other receptionist duties
Back up for the CRM Department
Assist Sales & CRM whenever the contribution is needed to achieve the common objective

Requirements:

Excellent interpersonal- and effective communications skills
Ability to work both independently as well as in a team
Excellent organizational skills and professional work approach
Ability to deal with a variety of People in a Customer-orientated friendly way
Ability to communicate and Screen effectively over the phone and to speak clearly
Ability to deal with people tactfully and to listen effectively
Excellent computer skills on office administrative packages (MS Office)
Ability to work under pressure
Valid driver’s license
Attributes: Friendly, Hospitable, Professional, Organised, Willing, Faithful, Confidential

Apply Now

Source: Indeed