Connect with us

Hi, what are you looking for?

General Jobs

Webmaster needed urgently: Salary R7 500 to R15 000 per month

Now Hiring

Webmaster needed urgently: Salary R7 500 to R15 000 per month

Job Type: Full-time

Product Support / Webmaster / Web & Hosting Support

Remote Working Position Available

Vacancy Available as a Junior Product and Web & Email Hosting Support Specialist at Pixel Perfect, your primary responsibilities will include:

Customer Assistance: Providing courteous and timely support to clients using Pixel Perfect’s products, web hosting services, and email hosting solutions.

Issue Triage: Assisting in the initial assessment and categorization of client-reported issues, routing them to the appropriate teams for further investigation and resolution.

Troubleshooting: Learning to diagnose and resolve basic technical issues related to product usage, web hosting, and email hosting, escalating more complex problems to senior team members when necessary.

Product Training: Participating in product training sessions to become familiar with the features and functionalities of Pixel Perfect’s offerings, in order to better assist clients.

Hosting Support: Assisting in the management of web and email hosting setups, configurations, and monitoring hosting environments for optimal performance.

Client Communication: Engaging with clients professionally through various channels (email, chat, or phone) to address their inquiries, update them on the status of their requests, and provide solutions.

Documentation: Assisting in the creation and maintenance of support documentation, knowledge base articles, and FAQs to aid clients in resolving common issues.

Learning and Growth: Actively seeking opportunities to expand your knowledge and skillset in product support, web hosting, and email hosting, with guidance from senior team members.

Quality Assurance: Participating in the testing of products and hosting services to identify potential issues before they reach clients.

Collaborative Environment: Contributing positively to the team dynamic by participating in team meetings, sharing insights, and cooperating with colleagues to achieve collective goals.

Adherence to Policies: Following company policies and procedures related to client support, hosting services, and data security.

Your role is essential in ensuring client satisfaction and maintaining the high-quality standards set by Pixel Perfect.

Please send your cv to [email protected]

or Whatsapp 0815967512.

Job Type: Full-time

Salary: R7,500.00 – R15,000.00 per month

Education:

Certificate (Preferred)

Experience:

Webmaster: 1 year (Required)

Product Support: 1 year (Required)

Apply Now

-Indeed

You May Also Like

General Jobs

CCTV Operator wanted immediately: APPLY NOW Durban, KwaZulu-Natal Dis-Chem Pharmacies require a CCTV Operator at our Distribution Centre in KZN. You will be required...

General Jobs

Packer wanted immediately: APPLY NOW Job type: Full-time Packer Duties: Collect all packaging required before starting the packing process. Check for any protruding nails...

Driving Jobs

Randburg – CODE 10 DRIVER wanted Asap: APPLY HERE Vacancy Details Employer: NDC Personnel & Contractors CC Drivers have knowledge of JHB/PTA area ·...

General Jobs

Shaft Timberman required urgently: APPLY HERE Company Description -As the Shaft Timberman you will ensure effective maintenance of the shaft in order to maintain...

Copyright © 2020 ZoxPress Theme. Theme by MVP Themes, powered by WordPress.