Receptionist & Administration Clerk wanted urgently: APPLY HERE
Isando, Gauteng
The Receptionist is the first point of contact for our Company. As a Receptionist, you will welcome and attend to visitors, direct them to the person they need to see as well as answering, screening and directing of calls. You will coordinate front-desk activities, including distributing of post and parcels and taking and passing on messages. You will provide information regarding the company to the general public, clients and customers. You will also provide general administration assistance to the Office Manager.
Position Accountabilities:
· Professional handling of reception duties
· Ensure high reception housekeeping standards are maintained at all times
· Screen and transfer incoming calls.
· Welcome visitors at reception
· Assist the Office Manager with administrative duties as and when required
· Electronic scanning and filing
· Photocopying
· Physical filing
· Data capturing
· Assist the Office Manager with running errands for company functions
· Make appointments on behalf of the Office Manager
· Ensuring that the reception desk is professionally manned at all times
· Management of cleaning staff
· Management and distribution of stationary orders to staff
· Management of and distribution of office groceries
Role Accountabilities:
· Demonstrate behaviours in line with the IECH Culture Manifesto
· Contribute to a safe and healthy work environment
· Report risks and opportunities for improvement related to duties
Position Responsibilities:
Act as the ‘face of the company’ at all times, meet and greet visitors and staff as soon as they arrive in the Reception area and announce visitors to the appropriate person
Answer, screen and forward incoming calls to the correct department or appropriate person effectively, when unavailable receive messages and relay these messages via email to the relevant person
Provide basic and accurate information in-person and via telephone/email
Position Responsibilities:
· Act as the ‘face of the company’ at all times, meet and greet visitors and staff as soon as they arrive in the Reception area and announce visitors to the appropriate person
· Answer, screen and forward incoming calls to the correct department or appropriate person effectively, when unavailable receive messages and relay these messages via email to the relevant person
· Provide basic and accurate information in-person and via telephone/email
· Deal with queries from the public and customers/clients effectively
· Accept and sign for deliveries and ensure distribution of deliveries when required
· Ensure knowledge of staff movements in and out of the organization
· Monitor visitor access and maintain security awareness, by controlling access via the reception desk
· Maintain reception housekeeping and ensure all necessary stationary and materials are in place
· Keep updated records of company telephone extension numbers
· Implement and maintain electronic filing and scanning systems as required
· Assist the Office Manager with the following duties:
o ensuring boardroom setups and coffee stations
o townhall setups
o stationery control
o submitting toolbox talk every week
o assisting with typing ad-hoc project
o tracking of groceries and stationery invoicing
o Assist with event preparation and set-up
o Running offsite errands for any company events and functions
o Data capturing
o Handling orders and distribution of office groceries
o Ordering and distribution of PPE to staff and visitors
o Function as an effective member of the social committee
Role responsibilities:
· Read and comply with all IEC Holden policies and procedures
· Comply with the Quality Policy
· Comply with safe work and environmental practices
· Not accept, create or pass on defects in order to respect our Zero-Defect Culture
· Document in a personal Workbook, all individual work processes related to key duties and ensure the Workbook can be referenced when needed.
Minimum matric/grade 12 certificate
Minimum 2 years experience as a Receptionist
*
Candidates must have a stable employment record.Must be a SA Citizen.
Skills:
Computer knowledge essential (MS Office)
Knowledge of Administrative/Receptionist duties
Ability to operate a switchboard
Excellent written and verbal communication skills
Customer service principles and practices
Excellent telephone etiquette and skills
Ability to work well under pressure
Characteristics:
Excellent interpersonal skills
Professional, well-groomed, friendly and well-spoken
Strong attention to detail
Proactive
Excellent telephonic skills
Must be a team player
Job Type: Full-time
Experience:
receptionist: 2 years (Required)
Apply Now
Source: Indeed