Front Desk Receptionist wanted urgently: Salary R4 000 to R4 200 per month

Paulpietersburg, KwaZulu-Natal
R4 000 – R4 200 a month

Scope and general purpose of the job:

To maintain a healthy relationship with guests and staff.
Sound knowledge of APEX, PlusPoint, Guest Relations and Guest Expectations
To maintain organization, discipline and control in the execution of all tasks/duties in the department
To maintain guests and exceeding guest’s expectations
Mathematics and general accounting knowledge

Key Performance Areas:

Provide an ongoing and active Public Relations function with all guests
Communicate effectively with all guests, staff, working colleagues and hotel departments
Be aware of the season, the hotel occupancy and specials
Health, Safety & Security of the guests and work colleagues at all times
Sound Knowledge and experience of Hotel/Resort Reception

Core Competencies:

Initiative – Makes constructive suggestions; prepare for problems or opportunities in advance; create novel solutions to problems
Judgment – Make sound decisions; base decisions on fact rather than emotion; analyses problems skillfully; use logic to reach solutions
Cooperation/Teamwork – Works harmoniously with others to get a job done; responds positively to instructions and procedures; able to work well with staff, co-workers, peers and managers
Reliability – Personally responsible; completes work in a timely, consistent manner; works hours necessary to complete assigned work; is regularly present and punctual; arrives prepared for work
Commitment to Safety – Understands, encourages and carries out the principles of integrated safety management; complies with safety policies and procedures; completes all required H&S training, facilitate H&S meetings
Support of Diversity – Treats all people with respect; values diverse perspectives; provides a supportive work environment for the multicultural workforce; applies the Company’s philosophy of equal employment opportunity; treats others fairly without regard to race, sex, color, religion, or sexual orientation; seeks and considers diverse perspectives and ideas
English proficiency – Must have excellent ability to communicate in English, including being able to speak, read and write in English
Loyalty – Sober habit is needed in order to be loyal to the guests, management and peers

Administration Skills Requirements:

Organisation/ Time management – Must be able to plan time properly to ensure all projects are completed on time
Discipline – Must be willing and able to conduct disciplinary interventions and counselling’s with subordinate staff
Experience – At least 3 – 5 years’ experience in a 4 – 5* Hotel

Job Type: Full-time

Salary: R4,000.00 to R4,200.00 /month

Apply Now

Source: Indeed