Receptionist urgently wanted: APPLY HERE

Milnerton, Western Cape 7446

Reporting directly to the Front Office Manager, the successful applicants primary focus is on Guest interaction and to provide excellent Customer Service, fulfilling all Reception duties in terms of check-in and check-out procedures, while providing and maintaining the quality and standards of the Century City Conference Centre and Hotel in accordance with the Property’s Policies and Procedures.

Demonstrate Great CARE, COMMITMENT & CONSISTENCY in all aspects of your position, your team members and our guests.

EDUCATION, EXPERIENCE, AND COMPETENCIES REQUIRED:

Professional and pleasant disposition
Strong and effective communication and problem-solving skills
Ability to work without supervision and use initiative
Quality and customer service driven
Excellent telephone skills and etiquette
Attention to detail and efficiency pertaining to area of responsibility
Ability to work without supervision
Sound financial acumen
Minimum 2 years’ experience in a similar position within a Hotel environment
Proficient in Microsoft packages and working knowledge of Opera
Attend to all guest needs, including but not limited to, registration, check-in and check-out of guest and cashiering
Ensure that the standards of service excellence and guest satisfaction are maintained
Responsible to maintain afloat and adhere to standard operating policies and procedures in relation to deposits and reporting thereof

Source: Indeed