Home General Jobs Call Center Agent wanted urgently: APPLY HERE

Call Center Agent wanted urgently: APPLY HERE

Call Center agents

Call Center Agent wanted urgently: APPLY HERE
Vacancy Details
Employer: ADA Recruitment & HR Solutions
Duties/key functions:

Handle customer enquiries professionally through multi-channel environment; telephone, email and webs enquiries.

Informs clients by explaining procedures; answering questions; providing information.

Ensure feedback from the customer to further improve customer services.

Manage and update customer databases with the status of each customer.

Build customer loyalty by follow-up of customer calls.

Evaluate problems of the customers and provide logical lasting solutions.

Manage filing, correspondence and other administration tasks

Call Center agents

Skills required:

Verbal Communication

Customer Service

Attention to Detail

Excellent telephone skills and the ability to capture information on the system while speaking on the phone.

High level of accuracy

Candidate Requirements

2 – 5 Years Call Centre experience.

Previous experience in the education industry.

Multilingual: The ability to speak various languages will be an added benefit.

Apply before Sunday, April 21, 2019 – 17 Days left
Companies may expire jobs at their own discretion.
If you have not received a response within two weeks, your application was most likely unsuccessful.


Source: careers24