Call Centre Portfolio Supervisor wanted: APPLY HERE

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Call Centre Portfolio Supervisor wanted: APPLY HERE

Company
Transaction Capital Recoveries

Reference #
CCPS001

Published
04/06/2019

Contract Type
Permanent

Salary
Market Related

Location
Hyde Park, Gauteng, South Africa

Introduction
To manage and support the Legal Call Centre Agents in achieving their set input and output
standards. Accountable for Legal Call Centre Agents performance through quality monitoring,
compilation of reports and coaching of Legal Call Centre Agents to achieve high performance and
growth.

Job Functions
Call Centre

Industries
Financial Services

Specification
Management of Call Centre delivery
Quality Management
Reporting
Performance Management
People Management

Requirements
Grade 12
Proficient in MS Office
Relevant Call Centre Certificate/Diploma (added advantage)
1 – 3 year’s experience in a Collections Call Centre environment

Job Closing Date
18/06/2019

Apply Now

Source: Indeed

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