Collections Team Leader wanted: Salary R18000 – R20000 per month
Employer: Ultimate Search
Have you managed a Collections Call Center Team?
Have you done done so for more than 5 Years?
Are you passionate about getting the best out of your staff?
The ideal candidate would need to be a strong leader with excellent people skill, as you will be leading and developing a team of Agents, while ensuring that SLA’s are achieve consistantly.
Managing service levels in the inbound and outbound environment;
Staff performance monitoring;
Managing poor performance;
Interpretation and action on dashboard information and stats;
Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness.
3-5 Year Team Leading collections Enviroment
Vision Plus Exposure
Apply before Monday, June 3, 2019 – 62 Days left
Companies may expire jobs at their own discretion.
If you have not received a response within two weeks, your application was most likely unsuccessful.