Collector D urgently wanted: APPLY HERE
About us, purpose, experience and qualifications
Helpful Effective Ethical Innovative Accountable and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team. All appointments will be made in line with the Bank’s Employment Equity plan The Bank actively supports the recruitment and advancement of individuals with disabilities. We recommend that candidates be encouraged to declare their disability and consult the Bank should they require reasonable accommodation.
Collections on arrear portfolio within mandate, ensuring arrears are recovered and customer satisfied
experience and qualifications
NQF5 banking diploma (advantage)
English and one other language preferred
1 year collections experience (could be gained through learnership)
2-3 years end to end collections exposure, preferably in a Banking environment
Proven track record of good performance in a collections environment
Working knowledge of Baatnet / Emid, Hogan and Pyramid Systems
NQF5 Banking Diploma/Para-Legal Diploma Base Office: Menlyn Campus It is inherent to the role that the incumbent is honest in dealing with cash and financial transactions. As such, it is a pre-requisite for candidates to undergo consumer credit record checks to enable the Employer to ascertain whether the candidate’s credit record is acceptable.
Collect arrears and negotiate acceptable payment arrangements and settlements, in line with mandate
Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
Carry out collections processes within mandate, meeting SLA targets and quality standards
Comply with governance in terms of legislative and audit requirements
Manage personal development to increase own skills and competencies.