Home Banking Jobs Consultant Process Excellence wanted: APPLY HERE

Consultant Process Excellence wanted: APPLY HERE

Consultant Process Excellence

Consultant Process Excellence wanted: APPLY HERE

To provide an effective advisory, implementation and coordination function to drive a standardised process framework and rigorous process controls aligned to Standards and methodologies.

Key Responsibilities

Business Process Design/Improvement
Outputs to deliver this accountability:
Interacting with product and process owners, conduct business process needs analysis to understand the requirements, inputs, handoffs and outputs of the process where required.
Facilitate process design workshops with participants from the processing areas and the process owners. Map the processes using the bank’s approved mapping standards. This includes facilitating, designing and documenting process decomposition diagrams and defining and documenting new business processes to cover the total life cycle of the product or service covered.
Review process maps to ensure that all regulatory, compliance, Sarbanes-Oxley and operational risk control elements are incorporated and highlighted.
Obtain approval from business process owners on the final products before publishing on the Business Process Repository.
Participate in the test cells for new processes and highlight any issues or concerns.
Ensure that corrections are made prior to live implementation.
Assess the risk and potential impact of any process changes requested from a systems, control and operational risk perspective. Highlight the risks to the process owners. Identify where systems designs need to be altered in order to integrate the business solution and highlight to the process owners.
Assess the financial impact (direct such as development/training cost and indirect such as savings) of proposed changes and obtain approval from process owners.
When required, interact with the Business Risk Officer or Management Assurance to ensure that process changes meet control requirements.
Monitor implementation of new processes to ensure that anticipated benefits are realised.
Support the product development process by advising on the most appropriate operational processes to support the product’s implementation. Interact with the impacted operations processing area to obtain their input and approval for the final product process.
On at least an annual basis, critically review all critical and major processes in place in the business area and identify areas for potential improvement. Obtain approval from the process owner to conduct detailed work and create recommendations for improvement. Ensure updated processes are published and old ones removed.
Support process owners to design change impact assessment tools and change project plans. Occasionally assist with monitoring progress against the project plan.
Business Enablement and Support
Outputs to deliver this accountability:

Provide Business units (BUs) with appropriate direction and guidance and support on the implementation and management of business controls and procedural requirements.
Critically evaluate processes and procedures and provide a detailed analysis on the process controls and key controls in line with the minimum requirements
Critically evaluate and integrate control trends, control findings and regulatory, compliance and audit requirements to ensure appropriate mitigation on process level.
Evaluate and identify the impact of new projects, initiatives and programmes on the business control environment and implement and recommend appropriate action plans.
Provide input into the formulation and implementation of appropriate identification and solutioning of long term procedural embedment and requirements and drive appropriate action planning.
Implement appropriate actions, communication campaigns and awareness sessions to ensure proper implementation and awareness of business controls.
Review and escalate impacts of trends and findings when appropriate.
Facilitate the accurate and sustainable resolution of control findings together with other role players.
Stakeholder Management
Outputs to deliver this accountability:

Build long term sustainable relationships with business and support functions to establish effective communication channels whilst ensuring information flow, sourcing, compliance, control and risk identification.
Source, share and disseminate control and compliance information critical in effective control management.
Support Business to identify potential process failures and associated risks, as well as recommendations to implement appropriate controls to mitigate.
Assist business in implementation and maintaining process controls to address issues emanating from internal/external audit and management assurance.
Attend relevant forums, committees and structures related to area of specialisation as may be directed by line manager, business requirements or stakeholder expectations.
Engage group level specialists and external parties where required to stay abreast of requirements, changes, developments and build relationships.
Risk and Control Management
Outputs to deliver this accountability:

Ensure adherence and compliance with governance, risk policies, procedures and compliance policies
Ensure that oversight is maintained over identified critical and major risk reviews of processes and procedures are undertaken timeously.
Ensure that support is given to business on process-related findings by Internal audit and/or Management Assurance, to address failures through the establishment of healthy controls.
Adhere to governance and controls of process mapping is maintained according to standardized enterprise architectural framework.
Action new process design mapping and documentation around value chains through standardization and in accordance with governance and control requirements.
Competencies
Deciding and initiating action
Relating and Networking
Persuading and Influencing
Creating and Innovating
Analysing

Minimum Requirements
A NQF Level 6 or equivalent qualification
At least 5 years work experience in a financial institution
At least 2 years’ experience with process mapping/process improvement
Preferred Requirements
Preference will be given to South African Citizens and Permanent residents of South Africa in possession of proof of permanent resident status.
General
The appointment will be made in line with the Divisional Employment Equity strategy.

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Source: Indeed

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