Administration Clerk – Customer Services wanted: APPLY HERE

Johannesburg, Gauteng
Permanent

Job Description:

The CSS Administrator will perform the following key functions in order to support Account Managers nationally:

CSS Sales Document Control:

Develop and manage a centralized sales document control system for the Account Managers;
Assist with the completion of sales documents for Account Managers;
Assist with the sending, receipt, and preparation of sales documents for the Account Managers.

CSS Admin:

Assist with the completion of monthly NuCard reconciliations where required;
Assist with the monthly Stannic recons where required.

CSS Support:

Assist with answering and distribution of incoming phone calls to the CSS department as well as taking and distribution of messages for the Account Managers;
Assist with scheduling of venues/boardrooms for meetings/training for CSS Staff members as and when required;
Assist with the administration of promotional/annual gifting for the Account Manager in conjunction with the marketing department;
Assist with pipeline administration using the applicable systems;
Assist with the capturing of information for exercises conducted within the CSS department;
Assist with general administration functions/tasks within the CSS department;
Follow up with customers on the completion of required documentation to finalize CSS Sales applications.

Job Requirements:

Job Requirements:

Excellent communication skills.
Problem-solving and decision-making skills.
Results and customer-focused.
The ability to seek/obtain information from clients.
PC literate in MS Outlook (Email), PowerPoint, Excel, and Word.
Ability to meet deadlines.
Good organizational skills to coordinate all aspects of general administration.
Must be able to work accurately with great attention to detail.
General NuPay product knowledge.

Key Performance Indicators:

Ensure efficient sales document management and control;
Assist with CSS sales administration process;
General administration support for Account Managers.

Advantageous

Able to work independently, detail orientated and customer-focused;
Service orientated;
Adaptable, can work independently and has a team orientation;
Ability to work under pressure;
Good decision-maker;
Assertive with good communication skills.

Personal Skills / Attributes

Solid NuPay Product knowledge and previous sales/customer service administration experience in the financial industry is advantageous.

At least 2 years’ administration related / sales document administration experience

Apply Now

Source: Indeed