Duty Manager wanted ASAP: APPLY HERE
A thriving company in the Gaming/ Hospitality industry are seeking a competent and professional Duty Manager for one of our KZN branches.
We’re looking for a passionate, self-motivated, driven individual to join our dynamic team.
General overview of position:
Duty Managers typically handle the security, customer service and some management concerns of an organization in so far as their duties extend at a branch level.
Oversee the maintenance and overall safety procedures of the premise.
Oversee staff, rosters and shifts.
The prospective candidate must meet the following criteria in order to be eligible for the position:
Essential Duties & Responsibilities
1.1. Assist the General Manager in the running of the branch and ensure that
the branch meets budget on revenues
2.1. Ensure that overall expenses of the branch are in line with budgets and
2.2. Ensure that all expenses are recorded in the appropriate accounting
3.1. Create promotional activity in house and externally
3.2. Marketing Bingo products by creating Bingo awareness internal and
external for the Bingo Branch
3.3. Check advertising material is in accordance with current gaming activities
4.1. Ensure that the operations are run strictly in accordance with the
Gambling Board Rules and Regulations
4.2. Ensure that all Internal Procedures and Regulations are followed at all
4.3. Assist in preparing budgets by November each year and present to
General Manager and Finance Director
4.4. Ensure Staff are trained on Customer Care staff is conducted regularly
4.5. Attending and hold staff meetings monthly
4.6. Ensure the cash float in the safe at Treasury does not exceed the required
amounts at any given time in your branch
4.7. Investigate and immediately report all count and staff variances to Head
4.8. Ensure all Gaming Tax source documents are sent to relevant department
every Monday of the week
4.9. Repairs and maintenance must be reported immediately to Head Office.
4.10. Prepare monthly graphs and analytic work on the performance of all
games / machines on the floor.
4.11. Prepare staff employed including completing Gambling Board Probity
Application with payroll forms before an employee commences work at a
4.12. Approve or reject staff leave applications and immediately forward
documents to HR Department.
4.13. General Manager shall from time to time provide you with additional
duties / responsibilities.
customer service : 1 to 2 years
management skills : 1 to 2 years
Qualifications & experience
National Diploma in Hospitality / Food and Beverage Management or similar qualification
2 years’ experience in Food and Beverage or Gaming sector
Must have worked on POS or GAAP
Valid Driver’s Licence
Minimum of 2 Years’ experience in managing 32 or more people
High level of commercial awareness and cost control capabilities
Experience to respond to a range of different work situations
Experience in direct customer care
Exceptional knowledge of computer programs Microsoft Excel (Advanced), Word and Outlook -MUST HAVE
Have a vast knowledge regarding food safety and general hygiene
Good knowledge of general administrative processes
Solid knowledge of Food and Beverage principles, processes and procedures
Experience in IR management and disciplinary processes
This position reports to: General Manager
Apply before Sunday, April 21, 2019 – 31 Days left
Companies may expire jobs at their own discretion.
If you have not received a response within two weeks, your application was most likely unsuccessful.