End User Specialist wanted immediately: APPLY NOW

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End User Specialist wanted immediately: APPLY NOW

Modderfontein, Gauteng 1609
PURPOSE OF THE POSITION

Deploy, support and upgrade of Windows/Intel based Desktops, Laptops, Application and software’s, Mobile Device Management, Printer support and Good local procurement knowledge.

ESSENTIAL JOB FUNCTIONS

Provide day-to-day support for physical and virtual Windows/Intel based Desktops, Laptops and Application S/W.
Install and commission new Windows/Intel based Desktop solutions in accordance with operating procedures.
Assist with providing support for Windows and network Administrator, Symantec Endpoint Protection and other IT infrastructure platforms as required.
Hands on Experience on supporting MAC OS and SAP printers will be added advantages.
Ensure all IT areas are maintained in a clean and tidy condition, in compliance with Health & Safety recommendations.
Install and configure new desktop\laptop hardware and software as required, ensuring accurate reporting of software usage, ensure licenses are obtained through correct channels prior to performing installation and accurate maintenance of asset records after installation.
Ensure compliance with all IT polices and standards.
Manage and maintain the ticketing system for respective countries.
Monitor systems and resolve issues or potential problems.
Assist with output device support and optimization.
Flexible for Rotational shifts
Participate in Global IT teams, initiatives or projects as required.
Experience on Back up tools.
Good knowledge of procurement process and Audit
Good at English and local Language (Read, write and speak).

BASIC QUALIFICATIONS
Education: Bachelor’s Degree / 3 years Diploma in CSE, IT, MCSE, A+

Experience: Good technical experience working as Desktop Support Engineer, Supporting Enterprise Users Windows operating systems and software. (Probably gained over a minimum of 4-5 years)
Reasonable understanding of the general IT industry and best working practices.
Relies on defined procedures, guidelines and limited personal experience and judgment to plan and accomplish goals.
Typically reports to a team leader or supervisor
Solid IS technical support diagnostic and troubleshooting skills. Excellent

Essential and Critical Skills:

written and oral communications skills using the telephone, E-mail or in person. Strong customer service skills. The ability to work well as part of a team. This person will be determined, adaptable, approachable and diplomatic. They will have the ability to prioritize workload, work under pressure and deliver tasks on schedule without constant supervision. Good written and spoken English and local language. Knowledge of business processes, performance standards, policies and procedures that apply in own job and local work area and their impact across the company.

Job Requisition ID: 193943
Location: Gauteng – all
Career Level: C – Professional (1-3 years)
Working time model: full-time
US Disclosure

The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our HR Services team at 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday.

Apply Now

Source: Indeed

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