Luxury Sales Associate wanted Urgently


Vacancy Details
Employer: Shimansky Jewellers
are seeking Sales Associates to join their team in Cape Town.

The successful candidate will be responsible to effectively maintain a world class store’s operation to achieve operational excellence, accelerated growth and embody the Shimansky brand by using the company’s promotional / sales strategies and his / her client knowledge to provide iconic customer service and achieve set sales targets.


Internal Operations

Model “Customer 1st” behaviour and deliver excellent customer service

Achieve personal / store sales targets every month consistently

Utilise product knowledge to promote sales

Demonstrate a high level of contribution in working with others to make the team successful in achieving store sales targets

Luxury Sales Associate

Work with team members and share knowledge and experiences for the benefit of the overall sales effort and development of the store

Ensure that all the Visual Merchandising Material is protected and carefully stored, cleaned, displayed, replace soled pieces from display immediately and request stock replenishment when needed

Ensure jewellery and promotional materials are displayed in accordance with corporate merchandising plans

Ensure that the store atmosphere and overall merchandising represent the spirit and essence of the company from cleanliness of displays, perfect visual merchandising and good team spirit

Ensure compliance for the procedures for store discounts, control personal discount to achieve the company average or below per annum / quarter, request manager approval before each discount

Complete monthly stock counts and ensure that the documents are completed accurately

Report any complaints from unhappy customers to the Store Manager and provide the needed information to follow up

Ensure the store is in a pristine condition at all times

Deliver exceptional customer service by implementing and monitoring our customer experience strategy and standards within the store by being a brand ambassador who represents the brand by providing prompt, attentive, courteous and effective service

HR Compliance

Timeous request for annual leave, submission of annual leave forms and sick leave forms with medical certificate to HR

Timeously report sick leave to Store Manager and HR

Completion of time sheet daily and signed off by the Store Manager

Customer Service

Ensure regular and good customer liaison, including liaison with Merchandise, Jewellery & Diamond Factory, Fantasy, Accounts and HR

Manage and build mutually beneficial relationships with customers

Maintain a professional image at all times

Required Skills
sales : 1 to 2 years
Candidate Requirements
Minimum requirements:

Grade 12
Sales related tertiary qualification advantageous
At least 2 – 3 years’ Hospitality and Retail experience desired
1 – 2 Years’ previous customer service management experience

Must have reliable transport to commute to and from the store


Numerically competent

Negotiation and interpersonal skills

Customer service

Good time management

Leadership and supervisory skills

Attention to detail

Maintain confidentiality

MS Office proficient

Excellent English written and verbal communication skills
Apply before Sunday, March 17, 2019 – 49 Days left
Companies may expire jobs at their own discretion.
If you have not received a response within two weeks, your application was most likely unsuccessful.


Source: careers24

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