Outsourcing Controller wanted immediately: Salary R10 000 to R15 000 per month

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Outsourcing Controller wanted immediately: Salary R10 000 to R15 000 per month

Johannesburg, Gauteng

Job Description

Dispatching of CRM Stock

Receive stock from Warehouse

Check stock from TRF order

Sign TRF order

Ship on Dynamics

Ensure stock is correct

Write case numbers on stock

Push through from collection approval

Open installation activities

Run report

Request delivery note

Print 2 copies

Record cases handed over

Give delivery note to DSV with stock

Ensure DSV print waybills and stock is loaded on DSV truck

Ensure stock is marked express where applicable

Inventory Control

Dispatch spares to engineers

Send spares to different branches

Ensure they sign for stock and close on their tablets

Release of consumables to 3rd party as requested by call center

Do sales quotes

Ensure all documents are signed off

Ensure all PODs are received

Hand PODs to Debtors

Manage stock in different regions

Collections and deliveries

Ensure stock from different regions is handled correctly

Advise invoicing staff of any discrepancies

ReturnsReporting

Stock is returned ensure case number matches to invoice

Give back to invoice staff to credit

Close and track cases from feedback of DSV report

Query cases that are taking too long

Advise call center of wrong addresses

Give feedback on ETAs

Prompt attention to queries

If required agent will require feedback on an urgent basis assist where possible

Product Knowledge

Check that cases are correct on CRM

All relevant fields are filled in correctly

Ability to fix a potential problem or alert the call center or procurement

Ability to view print outs quickly and advise necessary departments of stats required

Give correct and accurate stats daily

Ability to help in all sections

General Filing of records

Resolve customer queries

Reporting Cross skill i.e. learn other positions and functions

Be proactive

Any other function management may require

Communicate with internal customers as and when needed to ensure proper flow of information and services

Job Type: Full-time

Salary: R10,000.00 to R15,000.00 /month

Apply Now

Source: Indeed

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