General Jobs

Quality Officer required immediately: APPLY NOW

Quality Officer required immediately: APPLY NOW

Cornubia Industrial, KwaZulu-Natal

Brambles companies, including CHEP, help move more goods to more people, in more places than any other organization on earth. Our 330 million pallets, crates, and containers are continuously in motion, forming the invisible backbone of the global supply chain and the world’s biggest brands trust us to help them transport their goods more efficiently, sustainably and safely.

As pioneers of the sharing economy, Brambles created one of the world’s most sustainable logistics businesses through the share and reuse of its platforms under a model known as ‘pooling’. Brambles primarily serves the fast-moving consumer goods (e.g. dry food, grocery, and health and personal care), fresh produce, beverage, retail and general manufacturing industries. The Group employs more than 10,000 people and operates in over 60 countries with its largest operations in North America and Western Europe. For further information, please visit www.brambles.com.

Job Description

Title: Quality Officer

Base Location: Cornubia, Durban

Position Purpose:

The primary purpose of the role is to promote a quality culture, support the Quality management system through monitoring at Service Centres via product and process audits. Provide support to customers in the resolution of all Quality related issues.

Key Responsibilities:

Conduct Supplier assessments for New Suppliers and carry out Product Quality Audits on current Suppliers; and report on findings.
Ensure Customer visits are carried out and communication to Customer is performed on Customer product Quality complaint investigations, ensuring effective close out of Complaints to increase Customer Satisfaction and improved NPS scores.
Lead Product Audits on selected Products at Service Centres as per Audit Plan, report results and advise recommendations for improvement where required.
Take ownership of identified Quality Projects/tasks as allocated within the Quality Department.
Identify and own Process Improvements in the inspection, repair, handling and storage activities of the Service Centres, focused on delivering consistent Product Quality to meet Customer expectations.
Co-ordinating Product Testing and R&D functions for New Product Introductions and product improvements.
Develop/revise Product Quality Standards as and when required by the business on New/current Products.
Compile written Quality documentation (SOPs and Work Instructions) for New and existing Products.

Qualifications:

Engineering/Quality Qualification – NQF7
Certificate in Quality Auditing
TQM Certificate

Experience Required:

Good Understanding & Auditing in an ISO 9001 environment
Minimum of 5 years’ experience working in operational processes and utilising quality systems (e.g. Six Sigma, TQM, ISO, etc.)
Proven communication abilities and skills
Dealing with Customers, Handling customer complaints with appropriate levels of responses to Customers
Report writing and presentation skills at an advanced level
Highly organized with a flexible, pro-active, self-motivated and persistent approach.
Excellent communication and interpersonal skills.
Good organizational ability and time management skills.
Good understanding of Food Safety Principles

Skills & Knowledge:

PowerPoint
Excel
Accuracy, numeracy, computer literacy, attention to detail
Preferred Education

Degree and equivalent
Preferred Level of Work Experience

3 – 5 years
We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment.

If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.

Apply Now

Source: Indeed

Back to top button