Receptionist urgently required: APPLY HERE
Cape Town, Western Cape
The Capital Mirage is recruiting for an experienced Receptionist – based in De Waterkant, Cape Town.
The Capital Hotels and Apartments is the fastest growing hotel group in South Africa and are the leaders and specialists in the extended stay/serviced apartment/apartment hotel sector. We are currently constructing two properties per year. This high paced growth requires ambitious and talented employees and provides such employees with promotional opportunities as they move into our newly constructed properties.
We are a privately owned – owner-operated company. This means we make decisions fast and leave corporate bureaucracy behind!
WHY WORK FOR US?
Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers don’t manage managers, we are all simply doers.
Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions. We don’t need to or want to wait for approval. We recruit on experience but promote on values — the core of which is rigor, disciplined thought, and disciplined action.
You will be responsible for (but not limited to):
Checking guests in and out of the hotel
Maintaining guest accounts and processing guest transactions during their stay
Dealing with any and all special needs or requests from guests during their stay
Assisting with reservations for guests as and when required
Sound knowledge of Front Office, Reservations and General Management Procedures
Communication, engagement and Guest Service Skills
Strong Computer Literacy skills in terms of MS Office and a reputable PMS (Protel)
Hands-on Problem-Solving approach and the ability to remain calm under pressure and take control of incidents and investigations
Ability to work as part of a team, as well as independently
Honest and trustworthy beyond approach
Great attention to detail
Presentable and well-spoken
Team Player who leads by example
Ability to work shifts
Ability to remain highly confidential and be able to treat sensitive information with the highest level of diplomacy
Please note that relocation costs will be for your own expense should your application be successful and you reside outside of the CPT Area.
Ad visible until: 23 August 2019