Receptionist wanted immediately: Salary R7 500 Per Month
Employer: Discover Africa Group
Leading online travel agency with branches in Tygervalley is currently looking for a Receptionist.
Duties – Front office
Represent Discover Africa Group to clients and prospective clients through the front office desk.
Customers and suppliers must be greeted promptly in a professional and courteous manner.
Answering of switchboard, routing of calls & taking messages in a professional manner
Maintain phone system ie activating and deactivating divert to after hours emergency numbers, monitoring and actioning answering machine messages
Contact 4DT to log a ticket if switchboard or telephone lines are faulty
Ensure reception area is clean, tidy and welcoming
Maintain high level of Customer Service
Capturing of daily sales report data (based on customer payments)
Assist Admin and Accounts Department with capturing of supplier invoices and invoice queries
Daily PPC Report
Updating Supplier Stop Sales
Daily Follow Up Report to Consultants
Monitoring Info Folder for Write Inn E-mails – distribute to consultants for action
Distributing Website Comments / Post Consultant Response on website
Weekly After Hours Duty Booking Report
Competitor Pricing Analysis
Processing car rental reservations for/during peak periods
Management of Customer Surveys
Check accuracy of rates in Drivethru
Load / Correct rates in Tourplan
Update Supplier & Branch Info in CMS
Update Vehicle info in CMS
Update Supplier & Vehicle Info/Fact Sheets
Updating Currency Rates in Tourplan on a Monthly Basis
Compiling Agent / Affiliate monthly Commission Statements
Run your desk as if it was your own business living our brand vision, mission and exhibiting the defined role behaviors/values consistently
Adhere to all company policies, processes and procedures including administration guidelines.
Help other areas of the team as and when required.
Maintain a high-level user and knowledge on Tourplan.
Where necessary, attend trade shows and exhibitions.
Assist in monitoring office cleaner duties, admin and schedules
Customer service position with sales either face to face or telesales
Organisation and control
Customer Service and Sales
Attention to details, accurate data entry and reconciliation skills
Apply before Tuesday, August 20, 2019 – 61 Days left
Companies may expire jobs at their own discretion.
If you have not received a response within two weeks, your application was most likely unsuccessful.