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Receptionist wanted immediately: APPLY HERE

Hotel Receptionists

Receptionist wanted immediately: APPLY HERE

Mowbray, Western Cape
Purpose

To provide effective switchboard and reception support to the Region and Unit Office.

Responsibilities and Duties

· Switchboard duties

· Use of initiative

· Attention to detail and the ability to manage time

· Relationship management

· Teamwork

· Self-development

· Cost awareness and active efforts iro containment thereof

· Creation and maintenance of client relations / satisfaction levels

· Innovation and creativity in ensuring client service and satisfaction

· Quality, volume and timorousness of administrative tasks

· Contribution to effectiveness of intra and inter team working

· Proactive utilisation of development interventions

· Relevance and currency of skills set.

· Greeting with a smile and attention to details at all times

· Telephone answered within the 3rd ring

· The pay-off line/ greeting (e.g. Cancer Assoc. of SA, Good morning this is Nomsa speaking may I help you?) always adhered to

· Deliveries and parcels are dispatched on arrival not left at reception for more than 1hr

· Ensure that Reception area is cleaned daily by general assistant

· All correspondence and messages dispatched upon receipt or within the first 30 minutes

· All conflict resolved calmly and immediately or within the first hour

· All complex conflicts to be reported to the Line Manager within the first hour of occurrence

· All queries to be handled and resolved within 24 hrs

· Enquiries attended and resolved at first contact with a client

· Complex enquiries referred to the relevant staff within the first 30 minutes

· Professional conduct at all times when answering calls, dealing with visitors, patients and staff

· Create a warm, welcoming atmosphere at the office at all time

· Correct and timeous distribution of all correspondence to staff

· Correct and timeous distribution of all messages to all staff

· Update and check Facebook daily

· Correct procedure to be followed with all parcels, mail and documents received as per financial and admin policy

· Personal commitment to implement cost saving measures

· Attend admin trainings/meetings

· Attend monthly staff meetings to stay informed

· Confidentiality at all times

Key Performance Areas

· Responsible for reception and switchboard

Qualifications & Competencies

· Grade 12

· Computer Literate

· A highly responsible pro-active assistant

· Administrative and Coordinating skills

· Be responsible for switchboard duties

· Be willing to assist with Fundraising Initiatives

· Be able to work independently and as part of a team

· Attention to detail and the ability to manage time

Job Type: Full-time

Experience:

Administrative office procedures, practices and equipment: 3 years (Required)
receptionist: 3 years (Required)

Apply Now

Source: Indeed