Sales Team Leader wanted: Salary R15 000 to R18 000 Per Month

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Sales Team Leader wanted: Salary R15 000 to R18 000 Per Month

Vacancy Details

Employer: O’Dwyer Personnel

A leading omni-channel retailer, is for the ideal candidate who will be responsible for leading, supporting, motivating and developing a team of Telemarketing / Sales Agents, ensuring that key performance requirements and operational efficiencies are a…
A leading omni-channel retailer, is for the ideal candidate who will be responsible for leading, supporting, motivating and developing a team of Telemarketing / Sales Agents, ensuring that key performance requirements and operational efficiencies are achieved in line with the company objectives.

Drive sales objectives and revenue targets

• Maintain productivity standards that are in line with business requirements

• Attend to all escalated matters from Agents or customers, ensuring customer satisfaction is maintained

• Ensure that the departments service level agreements are in place and are achieved

• Ensure all team members have KPA’s and personal development plans in place with clear and tangible goals

• Effective workforce planning ensuring adequate resources are in place to meet departmental objectives

• Reporting

• Identify and manage behaviour in line with prescribed legislation and company policies and procedures

• Assist with the implementation and optimization of projects and assignments

Candidate Requirements
Grade 12

• A relevant tertiary qualification would be advantageous

• Minimum of 5 years’ experience within the Telemarketing / Telesales (Outbound) industry in a Contact Centre environment

• Must have at least 3 years’ experience in leading a team within a target driven environment

• Competent in MS Office packages, particularly MS Word, Excel and Outlook

• Must be available to work shifts, weekends and public holidays

Apply before Sunday, July 14, 2019 – 61 Days left
Companies may expire jobs at their own discretion.
If you have not received a response within two weeks, your application was most likely unsuccessful.

Apply Now

Source: Careers24

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