Health and Beauty Jobs

Spa Therapist urgently needed: APPLY HERE

Spa Therapist urgently needed: APPLY HERE

Clanwilliam, Western Cape

JOB PURPOSE:

To ensure that guests are treated in accordance with Relais & Chateaux standards and Red Carnation Hotel Service Standards; using every opportunity to maximize the guest wellness experience and in turn drive revenue with the aim of securing repeat business for the lodge.

EMPLOYEE VALUE PROPOSITION:
This position offers routine, stability and opportunities to cooperate in a task-focused team; whilst operating within clearly defined standards and expectations; where attention to details and precision is recognized and valued.

ORGANISATIONAL POSITIONING:
Department: Spa
Reporting to: Spa Manager
Location: The Bushmans Kloof Wilderness Reserve

MINIMUM EXPERIENCE AND QUALIFICATION REQUIRED:
International qualifications ITEC/CIDESCO/SAAHSP/CIBTEC
1 years’ experience in a spa environment associated with the 5* lodge, hotel or cruise industry. We will also consider applicants who have recently graduated.
Highly presentable; maintaining health, hygiene and professional spa appearance
Excellent command of the English language with solid verbal communication skills
Previous proven Retail Sales experience
Able to work the lodge staff shift cycle of 24 days on and 8 days off

ADVANTAGEOUS EXPERIENCE AND QUALIFICATION DESIRED:
Previous proven Retail Sales experience

KEY PERFORMANCE OBJECTIVES: To be a Red Carnation Hotel Ambassador by:
actively living our company mission and values and striving to deliver on our promise of “No Request too Large; No Detail too Small” at all times
owning and practicing our “Top 12” Service Standards every day in every interpersonal encounter whether with guests, colleagues or suppliers
ensuring that you a familiar with, and adhere to, the lodge code of conduct as set out in the Employee handbook
creatively seeking opportunities to surprise and delight our guests by actively listening to them and building positive relationships and emotional connections
working together with your manager and team to be as effective and productive as possible by accepting constructive feedback and embracing all training and development opportunities made available to you
being aware of the emergency evacuation, security and fire procedures of the lodge and to be constantly vigilant of the health, safety and security aspects; and reporting any risks to the Health and Safety Chairperson and/or General Manager
to actively seize opportunities to minimise our carbon footprint by reducing wastage as much as possible without compromising on guest service standards
to be happy in your work environment, to make constructive observations to improve working conditions and maintain a culture of teamwork and guest orientated service

To deliver on the Spa Guests’ expectations by:
performing spa treatments (body, skincare, massage, nails and waxing) in accordance with Spa treatment protocol on men and women.
maximizing revenue-generating opportunities, whilst enhancing the guest service experience, through upselling, in accordance with the outlet service journey.
setting up, maintaining and replenishing treatment rooms throughout shift ensuring cleanliness and hygiene in accordance with RCH standards.
The advert has minimum requirements listed. Management reserves the right to use additional/relevant information as criteria for short-listing. INDHOTEL

Apply Now

Source: Indeed

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