CONTROL ROOM OPERATOR
Primary functions of the position:
Contacting clients on incoming alarms on the various systems in the control room.
Main tasks of Job:
- Contacting clients on incoming alarms on the systems being monitored by the control room
- Assisting clients with location requests
- Transferring incidents or recoveries to the inbound controllers
- Transferring administrative, technical or account related queries to the relevant departments.
- Logging of tickets
- Emailing of basic requests
- Motivated and driven individual
- Good communication skills
- Own transport ESSENTIAL!
- PC literacy (Excel and Word essential)
- Good English comprehension
- Grade 12 (essential)
Email CV to: [email protected]