Personal Assistant urgently needed: APPLY HERE
Paarl, Western Cape
Metropolitan is one of the oldest financial services brands in South Africa. With a 116 year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa’s people through affordable financial solutions that create financial growth and security.
Metropolitan operates in South Africa, but the brand is also present in 9 African countries including, Namibia, Botswana, Kenya, Ghana, Nigeria, Lesotho, and Swaziland.
Metropolitan provides financial wellness solutions that meet the needs of low income clients, including funeral insurance, health, savings, hospital cash-back cover, retirement solutions and life insurance.
Provide an effective and efficient administrative, secretarial and operational assistant function to support the Provincial General Manager and KZN Provincial Office.
Relevant administrative qualification
2-5 years’ personal assistant experience in a corporate environment
Fully computer literate
RESPONSIBILITIES AND WORK OUTPUTS
Support diary management activities in order to effectively schedule appointments
Arrange detailed travel arrangements and compile all the relevant documentation for travel-related meetings
Pro-actively screen incoming calls, correspondence and respond independently where possible
Co-ordinate all the components (logistics, catering etc.) of events, meetings and functions within budget and specifications
Provide secretarial support (agenda, minutes, action plans etc.) for the preparation and successful execution of meetings
Support the flow of information within the manager’s office, ensuring that matters requiring their personal attention are handled speedily
Escalate faults and other housekeeping issues with the relevant service provider and ensure queries are resolved within the given timeframes
Order and control office supplies
Accurately escalate client complaints and queries to the relevant department
Ensure files are kept in order and easily accessible
Collate, compile and distribute documents to the required standards within defined time-frames
Attend to ad hoc personal matters
Provide authoritative, expertise and advice to clients and stakeholders
Build and maintain relationships with clients and internal and external stakeholders
Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed
Make recommendations to improve client service and fair treatment of clients within area of responsibility
Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service
Develop and maintain productive and collaborative working relationships with peers and stakeholders
Positively influence and participate in change initiatives
Continuously develop own expertise in terms of professional, industry and legislation knowledge
Contribute to continuous innovation through the development, sharing, and implementation of new ideas
Take ownership for driving career development
Control and check expense claims for authorization
Prepare and check invoices and arrange for payments
Identify solutions to enhance cost-effectiveness and increase operational efficiency
Manage financial and other company resources under your control with due respect
Provide input into the risk identification processes and communicate recommendations in the appropriate forum
Impact and Influence
Self-Awareness and Insight
Drive for Results
Leads Change and Innovation
Diversity and Influence
Only on-line applications submitted via our careers page will be considered.
Internal Team Members must inform their manager of their application. Your manager must be aware of and support your application.
For further information please contact Tania April who is the HC Business Partner dealing with this position on (021) 940-5941.
Please submit your application via our Careers page on www.mmiholdings.co.za
To apply, please follow the official system application process and get in touch with the PeopleSoft Helpdesk (021 940 5169) if you need further assistance.
18 July 2019
[email protected] (The purpose for this email address is solely for queries regarding the advertised position and no emailed CV’s will be accepted. Only online applications submitted via our Careers page will be considered.)
All positions will be filled in accordance with our Employment Equity plan.
We also encourage people with disabilities to apply.